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Teachers: Paolo Angelini. Professional experience in technical

Rome - July 2009 2007/Giugno

• own business as a Technical Operator Technical Computer Systems and Networks. Management, support and design local area networks for small offices and various professional offices.

TD Group / Unicoop Tirreno - June / July 2007 (Grosseto)

• counseling activities of migrating from NT to Windows 2003 Server.

Rome - September 2007 2006/Aprile

• own business and technical operations for third parties on Computer Systems LAN and client-9X Windows XP - 2000.
• Technical Operator Computer Systems.

ANCI - Rome - January / March 2006

• census activities to observe the rules of Privacy Information for the City of Palombara Sabina.

Bank of Italy - January 2006 2005/Settembre

• Domain Administrator Production, Test and Test of the Bank of Italy.
• Technical Operator Computer Systems on 150 approx. service server.
• parts of Active Directory Management Server 2003 Enterprise.
• Installing and Managing virtual machines.
• Remove Programs lato server.
• Cluster di server (load balancing, cluster bi o multinodali, etc…).
• Overview gestione Server Cluster e code di stampa.
• Gestione degli interventi, approntamento checklist e documentazione.
• Sistemi operativi gestiti in lingua inglese.

Centro Regionale S. Alessio – Gennaio 2004/Gennaio 2005 (Roma)

• Operatore Tecnico Informatico Sistemistico su Windows Advanced Server 2000 e Windows 2003 Server Enterprise Edition.
• Responsabile assistenza software ed hardware.

Cyber Computer s.r.l. - Febbraio 2004 (Roma)

• Assistenza software e hardware.

Unisys/Comando centrale Polizia Stradale – da Febbraio 2004 a Gennaio 2005 (Roma)

• Operatore Tecnico Informatico Sistemistico.

Unisys/Comune di Roma - Dicembre 2003 – Gennaio 2004 (Roma)

• Operatore Tecnico Informatico Sistemistico su server e mainframe Unisys per il CED del Comune di Roma.

Unisys/Avvocatura Generale dello Stato - Gennaio 2001/Dicembre 2003 (Roma)

• Responsabile assistenza tecnica software e hardware
• Installazione, configurazione, assistenza software su:
  

  operating systems Windows 98, Windows 2000, Windows XP
  .
  Package Office 2000, XP.
  mail Client (Outlook 2000, XP).
  Internet Explorer.
  Mapper Presentation Client.
  Oracle Client.
  legal databases and other basic software
  (Acrobat, LifeDoc, Omnipage, etc ...).

• Security Manager client.
• TNG package installation and management of the CA.
• Assistance "on site", for the State Bar and the Administrative AGS in Rome.
• phone support via email and / or program remote control, diagnostics and troubleshooting, RCO TNG, for the 26 district offices and 1300 clients throughout the country and all computer equipment.
• hardware support.
• Test PC operation, local and departmental printers, network equipment and miscellaneous.
• installation and monitoring scanners, local printers and network hardware service on the spot of the first level (replacing toner cartridges, paper jams, other, etc ...).
• Monitoring the network cabling AGS functions with the issue of problems are not resolved at one level a second level of support (Telecom, Alpitel, Alcatel)
• part of the Microsoft Network Administrator Attorney General of the state - based on Microsoft and Unix platforms with tasks:
  

  settings of network configurations.
  servicing work on protocols.
  Reclamation and management of virus and anti-virus defenses with Cheyenne
  CA.
  system support.
  TNG management package.
  Configuration Manager Internet access.
  Managing and protecting resources shared on the network: folders, printers, applications, etc ...

• Manager and coordinator of the Call Center and Help Desk for Technical Information of the garrison RTI (Temporary Group Companies) with the following tasks:
  

  Control and management personnel database of Trouble Ticket (TT) of intervention. Setting
  database e gestione contenuti.
  Collaborazione con i secondi livelli di assistenza per definizione problemi.

• Coordinamento, gestione e monitoraggio dei servizi di assistenza tecnica hardware della Unisys per l’Avvocatura Generale dello Stato con le seguenti mansioni:
  

  Gestione e monitoraggio chiamate intervento verso call center Unisys Amsterdam.
  Interfacciamento servizio hardware Unisys.
  Interfacciamento dei tecnici Unisys con l’Avvocatura Generale dello Stato.

Unisys/Consiglio di Stato - Maggio 2001/Agosto 2001 (Roma)

• Operatore Tecnico Informatico Sistemistico su Windows NT e 2000 Server sul sito Web del Consiglio di State.

Bilateral Tourism Authority Toscano - December 2000 (Grosseto)

• Creation in Microsoft Access 2000 tables in a database related to the encounter between supply and demand working in the tourism sector with settings and configurations query , forms and reports.

Furniture Boccaccini - July 2000 (Grosseto)

• Creation in Microsoft Access 2000 tables in a database related to referential integrity for managing the company's furniture warehouse. Setting up and configuring reports, queries and forms related.

Civitella Paganico - April 2000 (Grosseto)

• service and maintenance network with a director for the elementary school of Civitella Paganico.

Roma - Sperimentale Centre of Cinematography - 1987

• technical computer support (Assumption quarter).

Agency Services Office - 1985/1998 (Roma)

• Managing information technology company.
• Lectures on Microsoft applications for businesses and professional firms.
• IT services to the Kuwait Petroleum SpA

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Teachers: Paolo Angelini. Professional experience in education

April 2009 - July 2010
Synergia/Prometheo Education Center
Docenze private

• Corso ECDL livello Core.

Novembre 2008/ Marzo 2009
Synergia/Prometheo Education Center

• Corsi Base su XP ed Internet.
• Corsi Word 2007 base.

Gennaio 2001/Luglio 2010
Attività di Formazione per vari clienti a Roma

• Sistemi operativi Windows.
• Gestione reti.
• Pacchetto Office.
• Gestione Internet ed applicativi email quali Outlook e Eudora.
• Gestione politiche antivirus e antimalware.
• ECDL livello Core.

Novembre/Dicembre 2000 (Grosseto)
Ente Bilaterale del Turismo Toscano (EBTT) (40h) Corso di Informatica per Operatori Turistici

• Windows 98.
• Word 2000.
• Excel 2000.
• Web ed Internet Explorer 5.

Ottobre 2000 (Follonica)
Amministrazione provinciale di Grosseto (15h) Corso per Operatore Informatico (CESCOT)

• Sistemi operativi.
• Outlook 2000.

Ottobre 2000 (Grosseto)
Ente Bilaterale del Turismo (10h) Progetto Pilota Sperimentale Nazionale “Verso il 2000”, Turismo in corso

• Corso di Informatica di base.
• Corso di Telematica di base.

29 Maggio – 16 Giugno 2000 (Grosseto)
Ministero degli Interni, Prefettura di Grosseto (90h)

• Corso base ed avanzato di Word, Excel, Access 2000.
• Corso di Windows NT workstation per utenti finali.
• Corso sull’uso di Internet e posta elettronica.

Marzo – Giugno 2000 (Grosseto)
Comune di Civitella Paganico (150h)
Docenze articolate in ca. due mesi con cinque gruppi di utenti diversi:

• Corso sul sistema operativo Windows 98.
• Corso Excel 97/2000 base ed avanzato.
• Corso su Internet e gestione programmi più usati di posta elettronica.
• Cenni sulle reti.

Marzo 2000 (L’Aquila)
Scuola Superiore G. Reiss Romoli spa (SSGRR) (12h)
Docenze per tecnici ed operatori commerciali TIM

• I servizi Internet.

Gennaio 2000 (Roma)
SDT Milano (48h)
Docenze per le ditte Eurocellofan SpA, Autosistemi SaS

• Corso Excel base.

Docenze per le ditte Consorzio SVE, Fed. It. Pallavolo (FIPAV), Istituto Sperimentale Frutticoltura di Roma

• Corso Access base ed avanzato.

Ottobre 1999- Febbraio 2000 (Grosseto)
Comune Di Civitella Paganico (150h)
Docenze articolate in ca. due mesi con cinque gruppi di utenti diversi:

• Course on the Windows 98 operating system.
• Word 97/2000 basic and advanced courses.
• Excel 97/2000 basic and advanced courses.
• course management programs on the Internet and most widely used e-mail.
• place on networks.

September 1999 (Rome)
SDT Milan (24h)
Teaching for Cattaneo Insurance companies and GAN

• course introduction to the PC.
• Course Word 2000 base.
• Course Excel 2000 base.

September 1999 (Rome)
SDT Milan (24h)
Teaching for General Insurance Agency of Rome Torti No 639

• course introduction to the PC.
• Advanced Word and Excel 2000 base.

August 1999 (Rome)
SDT Milan (8h)
Teaching for the firm TAI

• Course Windows 95/98.

July 1999 (Rome)
Software Development Team SDT Milan (32h)
Teaching for companies marinated Telefobia, Citizens SpA, Matisol

• course introduction to the PC.
• Course Word basis.
• basic Excel course.
• Course Windows 95/98.

June 1999 (Rome)
SDT Milan (20h)
Teaching for the company Ulisse Mariotti Rome

• Word 1997 Advanced Course.
• Excel 97 basic and advanced.
• Introduction to the Internet with Outlook notes.

May 1999 (Grosseto)
BULL HN Information Systems Spa Italy (40h)
Teaching for the Treasury Department's Office of Grosseto

• Windows NT Workstation UI.

INPDAP Office for Teaching Grosseto

• Windows NT Workstation UI.

April 1999 (Rome)
SDT Milan (24h)
Teaching for the firm G. Zanzi & Figli di Roma

• Word 97 basic and advanced.
• Excel 97 basic and advanced.
• place of literacy and the Windows operating system.

October - December 1998 (Rome) Italy
IBM (80h)
Teaching for Telecom Rome

• Construction and publication on the intranet and Internet web pages with Word 1997.
• Construction and publication on the intranet and Internet web pages with Excel 97.
• Construction and publication on the intranet and Internet web pages with Power Point 97.
• Course Windows NT Workstation.
• Course Internet using Netscape Navigator.

October 1998 (Rome)
Hunting Club of Rome (32h)

• Course Word 97 and Excel 97 basic and advanced.

1985-1998 (Rome)
Various offices

• Using the Computer and basic and advanced training on Microsoft operating systems and applications.

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Our activities Our clients

We are two computer trainers. We have over twenty years experience in training and we deal mainly with:

• IT training with special emphasis on training to prepare for the examinations of the European Computer Driving License, ECDL Core level .

Our Other activities - in which we have developed significant expertise - are

• The technical support on software products of Microsoft.
• Technical Support Networks and Cisco.

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• Synergia / Promethea Education Center.
• Bank of Italy.
• State Attorney.
• State Council.
• Sant'Alessio Regional Center for the Blind.
• TD Group.
• Deltasoftware.
• Deltaservizi.
• Traffic Police State.
• Unisys.
• law firms and various offices. Bilateral Tourism Authority
• Toscano (EBTT).
• Provincial Administration of Grosseto.
• Ministry of Interior.
• Prefecture Grosseto.
• Civitella Paganico (GR).
• School G. Reiss Romoli SpA
• SDT Milan.
• Eurocellofan SpA
• Autosistemi Sas
• EVS Consortium.
• Italian Volleyball Federation (FIPAV).
• Fruit Research Institute in Rome.
• Cattaneo Insurance.
• GAN.
• General Insurance Agency of Rome Torti.
• TAI.
• marinated.
• Telefobia.
• Citizens SpA
• Matisol.
• Ulisse Mariotti.
• BULL HN Information Systems Italy SpA
• Treasury Department's Office of Grosseto.
• INPDAP Office of Grosseto.
• G. Zanzi and Sons.
• IBM Italy.
• Telecom.
• training.
• Hunting Club of Rome.
• Furniture Boccaccini.
• Unicoop (COOP) Tyrrhenian Sea.

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Module 7, Internet and e-mail: what prepares

The Module 7 provides the user with the means to use the Internet through the program with expertise in Internet Explorer and E-mail with Outlook Express.

Topics covered in Module 7 are

• Internet and World Wide Web
• protocols.
• URLs.
• The browser.
• search engines.
• Safe Browsing.
• Open and close Internet Explorer.
• The basic settings.
• Online Help.
• Privacy in IE.
• Favorites.
• copy, download, install on the web.
• The main line services.
• Netiquette.
• The printing of Internet pages.
• Open and close Outlook Express.
• Environment Outlook Express.
• Gestione dei messaggi ricevuti.
• Problematiche di sicurezza legate all'uso degli allegati.
• Gli allegati, come gestirli e salvarli sul proprio computer.
• Rispondere ad un messaggio.
• Inviare un messaggio.
• Gestione degli allegati da inviare.
• La rubrica.
• La funzione Trova.
• La stampa.

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Module 6, Power Point: what prepares

Il Modulo 6 fornisce all'utente i mezzi per usare con competenza Power Point, il multimedia data presentation program of Microsoft Office.

Topics covered in Module 6 are

• Opening and Closing Power Point.
• Create and save a presentation.
• Online Help.
• Basic settings of the Power Point.
• Views of Power Point.
• create and manage slides.
• models of structure.
• The slide masters.
• text and images, inserting and formatting.
• tables, graphs, drawings.
• The organization chart.
• The special effects, animations and transitions.
• Set up a presentation in Power Point.
• La stampa.

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Module 5, Access: what prepares

Il Modulo 5 fornisce all'utente i mezzi per usare con competenza Access, il programma per la creazione di database del pacchetto Microsoft Office.

Gli argomenti affrontati nel Modulo 5 sono:

• I database, concetti fondamentali.
• Aprire e chiudere Access.
• La guida in linea.
• Creazione e salvataggio di un database Access.
• Tabelle, maschere, query: struttura e foglio dati.
• Creazione guidata tabelle, maschere, query e report.
• Gestione dei campi di una tabella.
• Primary keys and indexes.
• Establish relationships between tables.
• Masks: manage and organize data.
• Masks: managing the display.
• Filter records.
• Queries: Creating and Managing
• Report for the press: to create and manage them.
• headers and footers.
• Group and ungroup data in a report.
• Printing: record, query, report.

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Module 4, Excel: what prepares

The Module 4 provides the user with the means to use Excel skills, the program management of spreadsheets and calculation of the Microsoft Office.

Gli argomenti affrontati nel Modulo 4 sono:

• Aprire e chiudere Excel.
• Le cartelle di lavoro.
• La guida di Excel.
• Le impostazioni base del programma.
• Le celle e l'inserimento dei dati, numerici e testuali.
• Selezionare.
• La modifica dei dati.
• Trovare e sostituire.
• Gestione dei fogli di lavoro.
• Le righe e le colonne.
• Formule e funzioni.
• La funzione SE ed altre funzioni.
• I riferimenti relativi ed assoluti.
• Gli errori nelle formule.
• La formattazione dei contenuti.
• I grafici.
• printing and how to set it.

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Module 3, Word: what prepares

The Module 3 provides the user with the means to use competently Word, the word processing program of the Office package.

Topics covered in Module 3 are

• Open Word.
• The working window of Word.
• toolbars.
• ruler.
• task pane.
• Word Document Management.
• The basic settings of Word.
• Online Help.
• text and paragraphs.
• Select a text.
• keyboard control.
• Copia, Taglia ed Incolla.
• Trova e sostituisci.
• Formattare testo e paragrafi.
• Stili, allineamenti e rientri.
• Spaziatura, interlinea, tabulazioni.
• Gli elenchi puntati e numerati.
• Bordi e sfondo.
• Le tabelle.
• Immagini, disegni e grafici.
• La Stampa unione e la sua creazione guidata.
• La formattazione del documento per la stampa.
• Imposta pagina.
• Intestazione e piè di pagina.
• Il controllo ortografico e grammaticale.
• La stampa in Word.